Telstra gives customers free data to compensate for 'embarrassing' outage error

By Kate Aubusson
Updated February 10 2016 - 8:11am, first published 3:50am
Telstra chief operating officer Kate McKenzie said the fault was caused by "an embarrassing human error". Photo: Daniel Munoz
Telstra chief operating officer Kate McKenzie said the fault was caused by "an embarrassing human error". Photo: Daniel Munoz

TELSTRA has blamed a manager for the widespread network outage that affected millions of customers who were unable to make calls or access data for several hours on Tuesday.

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